Technical Support for Global Mobility Systems

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ReGlobED fills the gap between Terra Dotta’s initial implementation and long-term system success. We work as your dedicated support partner—helping you get the most out of each module, respond to evolving needs, and ensure that Terra Dotta continues to support your institution’s global engagement strategy with clarity, efficiency, and compliance. 

Once Terra Dotta has been implemented, many institutions need continued support to fully utilize the system's capabilities, streamline operations, and keep up with evolving program needs. ReGlobED provides expert post-implementation services to help institutions refine their Terra Dotta configuration, manage data and workflows, train users, and align system use with institutional goals across Study Abroad, Travel Registry, AlertTraveler®, and ISSS modules. 

We help institutions enhance the functionality of the Study Abroad module by reviewing and optimizing program listings, application workflows, and advisor tools. ReGlobED works closely with staff to configure conditional logic, automate communications, build forms, and streamline the student experience. We also support updates to reflect changes in program offerings, eligibility requirements, or campus processes. Our services ensure that the Study Abroad module is not only functional but student-friendly, efficient, and aligned with learning outcomes and risk protocols.

Post-implementation, ReGlobED helps institutions fine-tune their Travel Registry module to support comprehensive oversight of university-related travel. We assist in creating or updating registration workflows, approval routing, and travel data collection forms. Our team ensures that the module is integrated with institutional travel policies, and we help you make full use of reporting tools to support risk management and decision-making. We also support the configuration of rules and notifications that ensure travelers submit accurate and timely information.

We support the strategic use of AlertTraveler® by helping institutions configure location-based alerts, messaging protocols, and traveler tracking tools. ReGlobED provides guidance on how to integrate AlertTraveler® with your Travel Registry module and train students, faculty, and staff on its use. We ensure that emergency alerts, travel warnings, and check-in features are optimized for real-time response and aligned with your institution’s duty of care protocols. 

For institutions managing F-1 and J-1 student and scholar populations, we offer ongoing support with Terra Dotta’s ISSS module. Our services include reviewing SEVIS workflows, optimizing task lists and alerts, and supporting case management tools for advising and document tracking. We help institutions maintain accurate records, ensure compliance with federal regulations, and support staff in using the platform effectively to manage advising caseloads and reporting requirements.